Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
Confidentiality & Medical Records The practice complies with data protection and access to medical records legislation. Identifiable information about you will only be shared with others in the following circumstances: ... [continue] Access to medical records
Change of address
If you change name, address or telephone number, please let our receptionists know by writing to us. If you move outside the practice area you may need to find a ... [continue] Change of address
Compliments, comments and complaints
We welcome your comments and suggestions on the service we provide. If you have a minor complaint, please let us know and we will try and put it right straight ... [continue] Compliments, comments and complaints
How to register
https://www.nhs.uk/Servicedirectories/Documents/GMS1.pdf The practice takes new residents from Nelson, Gelligaer, Hengoed, Pen-Y-Bryn, Tredomen, Penpedairheol and Gilfach. If you live outside this area, reception staff will try to assist you ... [continue] How to register
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Your rights & responsibilities – The Practice Charter
You have the right: To be treated confidentially and with courtesy. To be able to ask questions and make your own decisions. To be kept informed about your health and ... [continue] Your rights & responsibilities – The Practice Charter
Zero tolerance policy
Violence Policy The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate ... [continue] Zero tolerance policy
Date published: 8th October, 2014
Date last updated: 22nd October, 2014
