Gelligaer Surgery

Phone lines open: 8am to 6:30pm

Reception opens: 8.30am to 6.00pm

Surgery statistics August 2023

Below are statistics about how our patients used the surgery in August 2023.

gelligaer surgery august 2023figures

  • Total number of calls to surgery – 4,116
  • Total number of calls answered within two minutes – 3,969
  • Number of calls abandoned – 147
  • Items issued via prescriptions – 20,259
  • Referrals made – 258
  • Fit notes issued – 137
  • Administrative communications issued – 768
  • Text messages sent and received – 139
  • Total digital requests submitted to practice – 349
  • Appointments – 3,943
  • Appointments seen – 3,721
  • Appointments DNA – 222