Gelligaer Surgery

Phone lines open: 8am to 6:30pm

Reception opens: 8.30am to 6.00pm

Surgery statistics September 2023

Below are statistics about how our patients used the surgery in September 2023.

september 2023 practice statistics

  • Total number of calls to surgery – 4,647
  • Total number of calls answered within two minutes – 4,462
  • Number of calls abandoned – 185
  • Items issued via prescriptions – 17,791
  • Referrals made – 10
  • Fit notes issued – 244
  • Administrative communications issued – 494
  • Text messages sent and received – 46
  • Total digital requests submitted to practice – 555
  • Appointments – 3,765
  • Appointments seen – 3,592
  • Appointments DNA – 173