surgery statistics for December 2023

Total number of calls to surgery – 4364
Total number of calls answered within two minutes – 4,176
Number of calls abandoned – 4
Items issued via prescriptions – 18,498
Referrals made – 160
Fit notes issued – 164
Administrative communications issued – 756
Text messages sent and received – 88
Total digital requests submitted to practice – 628
Appointments – 3,012
Appointments seen – 2,826
Appointments DNA – 186