Below are statistics about how our patients used the surgery in November 2023.
- Total number of calls to surgery – 4,541
- Total number of calls answered within two minutes – 4,380
- Number of calls abandoned – 161
- Items issued via prescriptions – 19,184
- Referrals made – 210
- Fit notes issued – 209
- Administrative communications issued – 385
- Text messages sent and received – 71
- Total digital requests submitted to practice – 653
- Appointments – 4,490
- Appointments seen – 4,199
- Appointments DNA – 291