Gelligaer Surgery

Phone lines open: 8am to 6:30pm

Reception opens: 8.30am to 6.00pm

Surgery statistics for November 2023

Below are statistics about how our patients used the surgery in November 2023.

November 2023 stats

  • Total number of calls to surgery – 4,541
  • Total number of calls answered within two minutes – 4,380
  • Number of calls abandoned – 161
  • Items issued via prescriptions – 19,184
  • Referrals made – 210
  • Fit notes issued – 209
  • Administrative communications issued – 385
  • Text messages sent and received – 71
  • Total digital requests submitted to practice – 653
  • Appointments – 4,490
  • Appointments seen – 4,199
  • Appointments DNA – 291