Gelligaer Surgery

Phone lines open: 8am to 6:30pm

Reception opens: 8.30am to 6.00pm

Surgery statistics October 2023

Below are statistics about how our patients used the surgery in October 2023.

  • Total number of calls to surgery – 4,201
  • Total number of calls answered within two minutes – 4,007
  • Number of calls abandoned – 194
  • Items issued via prescriptions – 19,837
  • Referrals made – 277
  • Fit notes issued – 171
  • Administrative communications issued – 789
  • Text messages sent and received – 2,531
  • Total digital requests submitted to practice – 785
  • Appointments – 4,879
  • Appointments seen – 4,608
  • Appointments DNA – 271