Below are statistics about how our patients used the surgery in October 2023.
- Total number of calls to surgery – 4,201
- Total number of calls answered within two minutes – 4,007
- Number of calls abandoned – 194
- Items issued via prescriptions – 19,837
- Referrals made – 277
- Fit notes issued – 171
- Administrative communications issued – 789
- Text messages sent and received – 2,531
- Total digital requests submitted to practice – 785
- Appointments – 4,879
- Appointments seen – 4,608
- Appointments DNA – 271